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Dr. John Hong
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PAP Smear: Pappy Talk

When I worked part-time in an Emergency Department in Richmond, there was a young clerk who knew every rap song out there. However, when I sang, “Happy Talk” (even with choreography), she had no clue where the song came from. Her blank stare is permanently burned in my memory.
So being the Ira Gershwin that […]

Vaccinations Aren’t Covered by Insurance: Better not get cut!

Even though customer service is such a difficult job, every business seems to be raising the bar to keep their customers happy and allow their business to thrive.
“This is Amy, your personal banking specialist who cares about you and will fight for every ATM transaction you do, even when your funds are as depleted […]

Cut Off: How much booze is too much?

During the holidays, people were chug-a-lugging along, drinking eggnog with rum, eating fruit cake with more rum, sipping wine, and downing martinis. Most people know their limits. Amateurs, however, haven’t learned their limit. Over-drinkers, meanwhile, treat their limit as a minimum: like a night club that requires a two-drink minimum. So how does one know […]